Pampanga Call Center Industry Growing

For the last ten years, Pampanga’s economic development has been continuously growing on very fast pace. Even after a series of natural calamities like volcano eruption, major flash floods and volcanic ashes, burying almost every establishments; Pampanga locals (Kapampangans) kept their feet on the ground and have done the impossible to be one of the top provinces in the Philippines.

Call Centers in Pampanga

Today, Pampanga is already competing on an international level. Call centers sprouted like mushrooms for the past ten years and big companies around the world also wanted to outsource their business in Pampanga especially in Angeles City where most foreigners are living.

People are wondering why businessmen would even invest on a third world country such as Philippines. But for those who had the chance to visit the country particularly in Angeles City, they knew that they would their business would benefit through outsourcing.

Call Center in Clark Air Base

Clark Air Base is a former U.S. Air Force base on Luzon Island in the Philippines, now known as the Clark Special Economic Zone (CSEZ). Inside the economic zone lies numbers of outsourcing companies from around the world. Industrial companies such as Nanox, Texas Instruments are outsourced in Clark as well. It nestles against the northwest side of Angeles City in the province of Pampanga, and is about 40 miles (60 km) northwest of Manila, the capital of the Philippines.

List of BPO Companies in Pampanga

Aerospace Products International – Aerospace Products International is a leading aircraft parts distribution company serving the Asia Pacific region. Aerospace Products International also offers various call center operations.

AOL Member Services Philippines, Inc. – AOL offers proof of how quickly offshore service operations can be built. The giant U.S. online service provider set up just 20 workstations last year in the Clark Special Economic Zone in Angeles City.

Cyber City Teleservices, Ltd. – A a premier global leader in “CRM Services”, utilizing highly educated English speaking offshore personnel in conjunction with leading compression and switching technologies, resulting in superior management, labor and technology solutions.

Elcell – Elcell Philippines main office is located in Berthaphil I Compound, Clark Pampanga. Fastest way to get there is take a jeepney ride going to SM Clark, then take another jeepney going to Clark Freeport Zone. Alight on Jose Abad Santos, then take a 5-10 minute walk to Elcell Clark.

NCO – NCO Group is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO’s inception in 1926, our goal has remained constant — to reduce client operating expenses, increase cash flow, and improve their customers’ experience.

iQor – One of the largest and fastest growing technology and services companies in the world. Iqor provides business process outsourcing solutions to some of the best known brands in the world across a comprehensive global footprint in the United States, Canada, China, India, Mexico and the United Kingdom.

Sutherland Global Services – Sutherland is ranked top 5 Call Center in the Philippines. It is a multi-national technology-enabled BPO services company providing integrated Platform-based and Analytics enabled business-cycle support solutions for major Industry Verticals and global industry leaders.

DICData Info Core is a competitive call center in Pampanga with high infrastructure. Own by Herny Watkinson, it is one of the rising call centers in Pampanga with cheap leasing seats but with high grade servers and computers that can compete with top business in the country.

Call Center Agents in Pampanga are Fluent in English

The Philippines, unlike India and China has been governed by the United States from 1899 to 1946. After the colonization of the Spaniards, Western cultures are very much accepted by the Filipinos. The after effects are so great that even until today, American’s influence taken so highly. Filipinos are very good in speaking language. The Americans thought them, unlike the Spanish who does not want Filipinos to learn their language, the Americans gave the Filipino people the right to study and help them govern their own country.

Pampanga is a Tourist Destination and an Ideal Place to Invest

Even after the Mt. Pinatubo eruption, the Philippines are one of the favorite travel spot for foreigners. Because of the beautiful islands, tourism soar and the budget for Philippine tourism was expanded to attract more visitors. This move by the government did not only attract tourists but investors from around the world as well. Big companies like intel, dell have decided to put up their business in the country.

Pampanga Continues to Attract Investors

Most Foreigners keep coming back to Angeles City because of its night clubs and series of bars with neon lights that attracts patrons like flies. Massage Parlors in Angeles City is also one of the best in South East Asia. Some of them even found a life partner and decided to stay for good and have a family. The government sees tourism as a way to increase the budget and to attract more visitors from other countries; series of projects are in line to make more investors consider the Philippines. Some of the projects are already progressing like road widening, express ways to neighbor provinces, expansion of colleges and the most awaited railroad that will connect islands for easy transportation.

Why Build Call Center in Pampanga than in Manila?

With the strong presence of the US, the Philippines had developed a government that is somewhat similar to the US system. This makes Western companies more comfortable in doing business in the Philippines. National Capital Region (NCR) has the biggest number of BPO companies in the country. Why so people consider putting up their business in Angeles City is not a mystery for those who know the benefits they could get if they start their business in the said city.