Blogs

The concept of call centers can be traced back to the early 1960s, when large organizations began using centralized switchboards to handle incoming and outgoing

In today’s fast-paced world, where a constant and instant flow of information leads to sudden changes in business decisions are crucial. More and more employees

Are you an Apple ecosystem user? Have you experienced the seamless integration of each of their products, namely where you can take information from one

Are you a business owner? and have you ever wondered what your customer thinks about your business, product, or service? Customer perception about your business

Staff augmentation is the use of external personnel to scale the number of staff temporarily within an organization. Essentially the scaling of staff for a

Most people have unknowingly mistaken the outsourcing industry for another fancy term for “sweatshops”, which is far from outsourcing services, this mistake in identity harms