BY KENNETH PANGAN Staff augmentation is the use of external personnel to scale the number of staff temporarily within an organization. Essentially the scaling of staff for a business is provided by third-party service providers also known as business process outsourcing (BPO) companies. Moreover, BPO companies’ term for staff augmentation is hourly and projects, it…

BY KENNETH PANGAN Most people have unknowingly mistaken the outsourcing industry for another fancy term for “sweatshops”, which is far from outsourcing services, this mistake in identity harms people’s perception of BPO companies. On the business side, outsourcing is a professional and well-regulated industry that offers its service to companies that intend to be more…

BY KENNETH PANGAN Over the recent years, outsourcing has moved away from its beginnings of traditional voice only related jobs. Now, changes brought about by the changing conditions of a fast-paced business environment has led to a seismic shift on how we perceive outsourcing services. Countless jobs, whether or not they are in a specialized…

BY KENNETH PANGAN An organization, in the legal sense, is called a juridical entity or commonly referred to as a juridical person, a non-human legal entity which means it’s an organization that is not a natural person (human beings). An organization has by law, the protection of rights to own property, engage in contracts, and…

BY KENNETH PANGAN It is hard to imagine our lives without the internet in our world today. With a simple tap on the screen of our mobile devices, we instantly receive or transmit information from and to the other side of the world. Businesses and Tech-savvy personalities were quick to invest in its massive potential.…

BY KENNETH PANGAN Nowadays outsourcing services have become the norm. Business had to rely upon BPO companies for their other important functions such as HR, customer service, recruitment, and numerous administrative task to name a few.  This widespread success had companies asking for more knowledge-specific services such as Engineering, Architecture, Medical, and many more. That…